IP Phones Compatible with 3CX

If you’re just getting started with 3CX, one important thing to pay attention to is choosing a compatible IP Phone. Not every IP Phone works perfectly with the 3CX system out of the box. Using a supported device makes installation faster, keeps features more stable, and makes troubleshooting much easier if something goes wrong.

Why Use a Supported IP Phone? #

Using an IP Phone that’s on 3CX’s compatibility list gives you several benefits, such as:

• Faster setup thanks to auto-provisioning support.
• Easier firmware updates.
• Full access to all of 3CX’s main features.
• Much lower risk of bugs or compatibility issues.
• Easier to get technical support if something goes wrong.

If you use an unsupported device, some features may not work perfectly, or you may need to configure them manually.

1. Yealink #

Yealink is one of the most widely used IP Phone brands alongside 3CX. It’s known for being stable, easy to configure, and offering a wide range of series, from small-office needs to large enterprises.

Some Yealink series compatible with 3CX include:

• T3 Series (T30, T31, T33, T34)
• T4 Series (T42S, T46S/U, T48S/U)
• T5 Series (T53, T54W, T57W, T58W)
• T7 & T8 Series (T73, T74, T77, T85, T87)
• AX Series
• W60B, W70B, W75DM, W80DM, W90DM (DECT)

Best for:

• Small offices
• Mid-sized companies
• Enterprises
• Call centers

2. Fanvil #

Fanvil is one of 3CX’s main partners, so the integration is excellent. Many Fanvil models support the Router Phone feature, which can make installation much simpler.

Some supported Fanvil series include:

• V62
• V63
• V64
• V65
• X1 Series
• X2 Series
• X3 Series
• X4 Series
• X5 Series
• X6 Series
• X7
• X210 & X210-V2
• W610W & W611W
• W710D (DECT)

Fanvil door phones such as the i10S, i20S, i31S, i61, and PA2 series can also be used together with 3CX.

Best for:

• Companies
• Front offices
• Hotels
• Factories
• Office buildings

3. Grandstream #

Grandstream devices can still be used with 3CX, but their status is Supported with Limitations. That means they can still be provisioned and used, but they don’t get the same level of support as Yealink or Fanvil.

Some series that remain compatible include:

• GRP2613
• GRP2615
• Other GRP26 series
• GXP16 Series
• GXP17 Series
• GXP21 Series

If you already own Grandstream devices, they’ll still work fine. However, for new purchases, 3CX recommends Yealink or Fanvil for the best compatibility and support.

Which One Should You Choose? #

If you’re still unsure, here’s a simple overview.

Brand	Advantages	Best For
Yealink	Very stable, easy to configure, full model range	All types of businesses
Fanvil	Best integration with 3CX, competitive pricing, feature-rich	Companies, hotels, call centers
Grandstream	Still compatible, good if you already own the devices	Existing users or system migrations

Conclusion #

Choosing a compatible IP Phone is an important step before adopting 3CX. Right now, Yealink and Fanvil are the top choices because they get full support, an easier provisioning process, and the best compatibility with 3CX’s latest features.

Meanwhile, Grandstream can still be used for certain series, but with more limited support. If you’re investing in new devices for long-term use, choosing Yealink or Fanvil is the safer and more efficient option. The list of compatible devices can change as 3CX updates it, so it’s always a good idea to check the official supported device list before buying new hardware.

Also read: How to provision an IP Phone (Indonesian)