3CX IP PBX V16 goes a step further with team collaboration with Microsoft 365, including:
- A web-based WebRTC softphone that lets you make calls from the browser and control calls on an IP Phone or smartphone.
- Excellent Office 365 integration: contacts and presence sync in real time, and a user created in Office 365 is created in 3CX as an extension.
- Added corporate chat that supports files, images, and emoji.
- Supports dialing directly from the CRM.
- Call popup and call journaling in Microsoft Dynamics 365
