Free Cloud PBX for SMEs up to 10 Users

The free Cloud PBX edition is a free cloud PBX package offered by 3CX to support SMEs (startups) in moving from traditional technology (PABX) to modern cloud-based technology.  This shared cloud-native service uses VoIP and WebRTC based technology, and users can use a web-based softphone or hardware-based deskphones (up to 3 deskphones), provided free for a maximum of 10 extensions. 

What does this free Cloud PBX edition offer?

Here are its features:

  1. Cloud PBX system basic features: Phone book, Call Parking/Pickup, Call Logging, 1 Ring group, 1 SIP Trunk 
  2. Video Conferencing for up to 25 participants, Polls, PDF Sharing, Screen sharing, Remote Assistance, Whiteboard, YouTube Integration.
  3. 1 Live chat that can be integrated with WordPress as click to talk, WhatsApp Business API Integration (inbound only), and chat reports. 
  4. Call reports: Schedule/Save standard call reports, Ring group statistics, Extension statistics
  5. Presence status (see the status of each extension: Available, busy, DND)

If the free features are not enough for your company’s needs, Solusipbx offers a cloud SMB PBX service at Rp50,000/user, with the free PBX features plus the following additional features:

  1. Multi Level IVR (Interactive Voice Response), an automatic answering machine for incoming calls.
  2. Call Queue, used for Customer Service 
  3. Dedicated Queue Reporting (Queue performance, Queue statistics, SLA breach, Abandoned) 
  4. No limit on deskphone usage
  5. 1 SIP Trunk with Unlimited DID. 
  6. Call Recording, automatic recording.

In addition to the cloud PBX SMB, for mid-sized and larger businesses that need all features on a dedicated basis, Professional and Enterprise versions are available with on-premises server or cloud server options. 

Implementing a Cloud PBX requires PSTN (Public Switched Telephone Network) support, also called a SIP Trunk network, so it can communicate within public telephone networks such as Telkom, Telkomsel, Indosat, IM3, XL, Smartfren, Three, and so on. With this SIP Trunk, the Cloud PBX gets a DID (Direct Inward Dialing) identity number that can receive and make calls using credit just like a mobile phone.  For more information about this SIP Trunk, please contact us or visit the following link: https://voipcall.co.id

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