3CX Solutions for Real Estate & Property

Every lead from ads and portals is answered, recorded and routed to the right salesperson, in the office or in the field.

✓3CX and custom development by SolusiPBX

In property sales, a buyer who isn't answered within minutes quickly moves to another developer. Calls arrive from ads, property portals and WhatsApp, then spread across many salespeople. SolusiPBX helps developers and agencies make sure every lead is recorded, answered and followed up.

Common problems

Leads from ads and portals are not recorded

Calls go to salespeople's personal phones, so prospect data is lost when someone leaves.

Calls are missed while sales are in the field

Salespeople are on site visits or with clients and new calls go unanswered.

Many projects, many numbers

Each project needs its own number and handling, but they are managed separately.

Follow-up is slow and unmeasured

Management cannot see how many calls came in, were answered, or how fast the team responded.

Sales quality is not monitored

There are no recordings for coaching or for settling disputes over prices and promises.

Solutions with 3CX

Project numbers with automatic routing

Each project can have its own number routed to the right sales group, with a queue when everyone is busy.

Ring groups and mobile calls

Calls ring several salespeople at once, including through the mobile app, so no lead is missed.

Recordings and call history

All calls are logged and searchable for coaching and confirming promises.

Call reports

Incoming, answered and missed calls per project or salesperson are easy to see.

Custom development by SolusiPBX

Beyond standard 3CX configuration, SolusiPBX can tailor the system to your workflow:

3CX and CRM integration: every call is logged automatically as an activity on the prospect.
Click-to-call and conversation logging from the CRM.
WhatsApp and other channel integration so all leads sit in one view.
Wallboards to monitor the marketing team's response in real time.

Let's discuss your Real Estate needs

Tell us about your current phone system and workflows. The SolusiPBX team will help design the 3CX solution and custom development that fits best.

Frequently asked questions (FAQ)

Can salespeople take calls on mobile without using a personal number?

Yes. With the 3CX softphone app, salespeople make and receive calls under the office or project number and everything is logged.

Can each project have its own number?

Yes. Multiple numbers can be managed in one system, each with its own routing rules and operating hours.

Can calls connect to our CRM?

We provide integrations with popular CRMs and custom development through APIs, so calls are logged automatically on prospect records.

How do we make sure no lead is missed?

Unanswered calls can be forwarded to another group or voicemail, or trigger a notification for quick follow-up.

Is it suitable for a temporary marketing office at a project site?

Yes. Because it is cloud and app based, a marketing office can be connected without building complex phone infrastructure.