By utilizing the Cloud PBX services provided by SolusiPBX, you (“User”) agree to be bound by the following terms and conditions:
1. Definitions
solusipbx.com: The service provider offering Cloud-PBX-based communication solutions and systems.
Cloud PBX: An IP-PBX communication software powered by the 3CX platform.
User: An individual or organization utilizing the managed Cloud-PBX service through solusipbx.com.
2. Scope of Services
solusipbx.com provides installation, configuration, maintenance, and technical support services for the 3CX system.
The User will receive official access and licensing for 3CX in accordance with the selected service package.
All services are subject to the subscription terms of solusipbx.com.
3. User Obligations
Provide accurate and truthful information during registration and throughout service utilization.
Refrain from using the 3CX system for unlawful activities, spam, fraudulent operations, or any other legal violations.
Maintain full responsibility for securing login credentials and account usage within the 3CX system.
Refrain from altering, reverse-engineering, or misusing the 3CX software.
4. Limitation of Liability
solusipbx.com shall not be held liable for service disruptions caused by third parties, hardware failures, or force majeure events.
solusipbx.com does not warrant that the service will be entirely error-free, uninterrupted, or free of downtime.
The User assumes full responsibility for third-party system integrations and all data transmitted through the 3CX system.
5. Licensing and Ownership
3CX licensing rights are granted in accordance with applicable terms and policies.
All intellectual property rights pertaining to the 3CX software remain the exclusive property of 3CX Ltd.
The User has no right to resell or redistribute the services without prior written consent from solusipbx.com.
6. Fees and Payment
Service fees for 3CX will be billed according to the selected subscription plan.
Payments must be remitted in accordance with the agreed schedule. Late payments may result in service suspension.
7. Termination of Service
The User may terminate the service at any time by providing 30 days’ prior written notice.
solusipbx.com reserves the right to suspend or terminate services if the User breaches these Terms and Conditions or established policies.
8. Amendments to Terms
solusipbx.com reserves the right to amend these Terms and Conditions upon prior notice.
Continued use of the service following any amendments constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
