By utilizing the Cloud PBX services provided by SolusiPBX, you (“User”) agree to be bound by the following terms and conditions:

1. Definitions

  • solusipbx.com: The service provider offering Cloud-PBX-based communication solutions and systems.

  • Cloud PBX: An IP-PBX communication software powered by the 3CX platform.

  • User: An individual or organization utilizing the managed Cloud-PBX service through solusipbx.com.

2. Scope of Services

  • solusipbx.com provides installation, configuration, maintenance, and technical support services for the 3CX system.

  • The User will receive official access and licensing for 3CX in accordance with the selected service package.

  • All services are subject to the subscription terms of solusipbx.com.

3. User Obligations

  • Provide accurate and truthful information during registration and throughout service utilization.

  • Refrain from using the 3CX system for unlawful activities, spam, fraudulent operations, or any other legal violations.

  • Maintain full responsibility for securing login credentials and account usage within the 3CX system.

  • Refrain from altering, reverse-engineering, or misusing the 3CX software.

4. Limitation of Liability

  • solusipbx.com shall not be held liable for service disruptions caused by third parties, hardware failures, or force majeure events.

  • solusipbx.com does not warrant that the service will be entirely error-free, uninterrupted, or free of downtime.

  • The User assumes full responsibility for third-party system integrations and all data transmitted through the 3CX system.

5. Licensing and Ownership

  • 3CX licensing rights are granted in accordance with applicable terms and policies.

  • All intellectual property rights pertaining to the 3CX software remain the exclusive property of 3CX Ltd.

  • The User has no right to resell or redistribute the services without prior written consent from solusipbx.com.

6. Fees and Payment

  • Service fees for 3CX will be billed according to the selected subscription plan.

  • Payments must be remitted in accordance with the agreed schedule. Late payments may result in service suspension.

7. Termination of Service

  • The User may terminate the service at any time by providing 30 days’ prior written notice.

  • solusipbx.com reserves the right to suspend or terminate services if the User breaches these Terms and Conditions or established policies.

8. Amendments to Terms

  • solusipbx.com reserves the right to amend these Terms and Conditions upon prior notice.

  • Continued use of the service following any amendments constitutes acceptance of the updated terms.

9. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

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