Cloud PBX LITE

Elevate Your Business Professionalism with a Modern Cloud Phone System

At solusipbx, we offer Cloud PBX Lite services starting from IDR 50,000, powered by a 3CX Multi-tenant infrastructure. This solution is specifically designed for businesses seeking world-class phone system reliability without the hassle of managing dedicated servers.

With a multi-tenant setup, each company (tenant) receives a securely isolated instance operating on a cloud platform fully optimized by our expert team.


Key Advantages of Cloud PBX Lite Architecture

This system offers the perfect balance between performance and cost-effectiveness.

  • Secure Data Isolation: Despite operating within a shared host infrastructure, all data, users, and configurations remain strictly separated and secure between individual companies (tenants).

  • Instant Deployment: No waiting for lengthy server installations. Your Cloud PBX account is fully operational in a matter of minutes.

  • More Competitive Pricing: Sharing core infrastructure significantly lowers operational overhead, allowing us to pass these cost savings directly to you with highly affordable plans for SMBs.

  • Zero Maintenance: We handle all system updates, security patches, and automated backups—leaving you free to focus entirely on your core business communications.


Why Choose Cloud PBX Lite?

We have optimized 3CX Multi-Tenant to match Indonesia’s unique network environment:

  • High Availability: Our servers feature high-redundancy configurations to guarantee maximum uptime for your business operations.

  • Crystal-Clear Voice Quality: Optimized audio codecs ensure stable and clear call quality—even on standard internet connections.

  • Local Trunk Support: Effortless integration with major local SIP Trunk providers (Telkom, Indosat, XL, and more).

  • Self-Service Dashboard: Enjoy dedicated admin dashboard access to manage users, settings, and features independently—despite the multi-tenant architecture.


Basic Features

📞 Phone System

  • Internal extensions & free inter-employee calls

  • Inbound & outbound calls (DID numbers)

  • Call transfer, hold, & voicemail-to-email

  • Inter-extension chat

  • Web conferencing / Webmeetings (Shared)

  • PC, Web, & Mobile softphones (Android / iOS)

🧭 Automated Call Routing

  • IVR / Auto Attendant

  • Ring groups & call forwarding

  • Automated business hours & holiday routing

  • Mobile failover call routing during internet outages

📇 Centralized Phonebook

  • Company phonebook (central phonebook)

  • Shared contacts for the entire team

  • Automatic sync to softphones & IP phones

  • Quick name & number search

  • Minimizes wrong numbers & dialing errors

🎧 Basic CS, Sales & Telemarketing

  • Call queues & call waiting

  • Call recording (optional)

  • Agent monitoring & call history

  • Ideal for customer service & sales teams

📊 Monitoring & Control

  • Self-service admin dashboard

  • Call logs & reporting

  • Real-time call monitoring

  • Easy management without an in-house IT team

🌐 Integrated SIP Trunk

  • Local SIP Trunk support (Telkom, Indosat, XL, etc.)

  • Crystal-clear & stable voice quality

  • High availability server architecture

  • Fully isolated & secure tenant data

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