1. Information We Collect

• Personal Identifiable Information: Name, email address, phone number, company name, and job title.
• System Information: IP address, phone system configurations, extensions, call logs, duration, and communication history.
• Technical Data: Device information and activity logs.

2. How We Use Your Information

• Providing and managing Cloud PBX services.
• Delivering technical support and system maintenance.
• Enhancing service performance and reliability.
• Sending service-related notifications, updates, or other important information.
• Complying with applicable legal or regulatory obligations.

3. Data Storage and Security

• Your information is securely stored on high-security servers certified with ISO-27001 standards.
• We implement encryption, firewalls, and access controls to safeguard your data against unauthorized access.
• Data is accessible only to authorized personnel with a legitimate business need.

4. Third-Party Data Sharing

• 3CX Ltd. for license activation and verification.
• Authorized partners for technical support under adequate data protection terms.
• Regulatory authorities if required by law or a valid court order.

5. Your Rights as a User

• Accessing the personal information we hold about you.
• Rectifying inaccurate or incomplete data.
• Requesting the deletion of personal data, except where retention is required by law.
• Withdrawing consent for specific data processing activities.

6. Cookies and Tracking

7. Changes to This Privacy Policy

8. Contact Us