This Acceptable Use Policy (“Policy”) governs the terms and conditions for using SolusiPBX services by end users (“User”) who access the service via solusipbx.com/. By using the services, the User agrees to comply with this Policy.

1. Permitted Use

  • Lawful internal and external communications within a business or organizational environment.
  • Standard 3CX features, including voice calls, video conferencing, voicemail, call recording, internal chat, and CRM integrations.
  • Day-to-day business operations in compliance with applicable laws and regulations.

2. Prohibited Use

  • Distributing spam, unsolicited advertising, or intrusive bulk communications.
  • Engaging in fraud, identity theft, or information manipulation.
  • Utilizing the system for illegal activities, including gambling, pornography, or harassment.
  • Accessing, attempting to access, or compromising systems, data, or services belonging to third parties.
  • Utilizing features such as call recording without proper consent from relevant parties in accordance with applicable privacy laws.

3. User Responsibilities

  • Safeguarding the confidentiality of account credentials (username and password).
  • Accepting full responsibility for all activities occurring under the User’s account.
  • Immediately reporting any account misuse, unauthorized access, or policy violations to the solusipbx.com/ team.

4. Monitoring and Enforcement

solusipbx.com/ reserves the right to monitor system usage to ensure compliance with this Policy. If a violation is identified, solusipbx.com/ reserves the right to take enforcement actions, including:

  • Issuing formal warnings to the User
  • Temporary access restrictions
  • Account suspension
  • Service termination

5. Policy Updates

solusipbx.com/ may amend this Acceptable Use Policy at any time. Changes will be communicated to users via email or through official announcements on the website.

6. Contact Information

For any questions regarding this Policy, please contact:

Phone: +62-21-50111266
Hubungi Kami