About Us

PT. Solusi Teknologi Unggul is a provider of business communication solutions specializing in PBX and Unified Communications technology under the main brand SolusiPBX. We are here to help companies of all sizes—from SMEs to large enterprises—build modern, efficient, and scalable communication systems.

Our journey began in 2013 under the name CV. Solusi Teknologi Utama, focusing on the implementation of IP-based telephone systems and communication infrastructure. As our business grew, customer trust deepened, and market demand for more integrated and large-scale communication solutions increased, we transformed into PT. Solusi Teknologi Unggul in 2021 as a strategic move to provide more professional, comprehensive, and sustainable services.

Through our SolusiPBX brand, we offer a comprehensive range of services, including Cloud PBX, On-Premise IP PBX, SIP Trunking, IP Phones & Voice Gateways, Call Center Solutions, Omni-Channel Communication, as well as integration with CRM systems, the WhatsApp Business API, AI Agents, Monitoring Dashboards, and Reporting.

Vision

To be Indonesia’s leading provider of innovative, reliable, and integrated business communication solutions, capable of supporting companies’ digital transformation in the global era.

Mission

  1. Providing modern, flexible, and scalable PBX and Unified Communications solutions.

  2. Helping customers improve operational efficiency and customer service quality through communication technology.

  3. Providing services with responsive local technical support and international standards.

  4. Continue to innovate by adopting the latest technologies, such as cloud computing, AI, and omnichannel.

  5. Building long-term partnerships with customers based on trust and quality of service.

Our Commitment

With over a decade of experience, PT. Solusi Teknologi Unggul, through SolusiPBX, is committed to being a communications technology partner—not just a vendor. We grow alongside our customers, understand their business needs, and deliver practical solutions—today and in the future.

SolusiPBX – Business Communication Solutions That Grow With You.

What We Do

SolusiPBX is designed as a one-stop solution for all your business communication needs, including:

  • Implementation of Cloud PBX & IP PBX (On-Premises & Hybrid)

  • Integration of local and international SIP trunks

  • Call Center & Contact Center Solutions

  • Integration of CRM, Omni-Channel, and the WhatsApp Business API

  • Provisioning of IP Phones, Softphones, and Voice Gateways

  • Monitoring, recording, analytics, and performance dashboards

  • Local technical support with global standards

We believe that a good communication system is not just about technology, but also about reliability, ease of use, and a tangible impact on business productivity.